Remote Mentor is hands-free collaboration and telepresence for first line workers on the RealWear HMT-1. The HMT-1 is equipped with a high-definition camera, powerful audio and unmatched noise cancellation capabilities, enabling workers in the field to get assistance from experienced technicians (“mentors”) via an enhanced two-way video call experience where the expert can remotely see and hear from the worker’s point of view.

Reduce Downtime and Travel Costs 

Equipment Repair

Unplanned downtime is expensive.
Remote experts help get machines back online faster.

Travel Restrictions


Flying an expert to a job site is costly and time consuming.


Improve service levels and reduce travel costs.

Remote Mentor Industrial Use Cases


• Auto Servicing & Repair

• Test & Inspection

• Maintenance & Repair

• Manufacturing & Assembly

• Telemedicine


First Line Technician
Live Video Collaboration
Remote Specialist


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